Our doctors

Australian doctors, registered and trained for telehealth

Every Doccio consult is with an AHPRA-registered medical practitioner. Our clinical team includes general practitioners and other Australian-registered doctors, all verified, indemnified and trained in when online care is appropriate.

Online consultations available during service hours

Australian doctors, working from Australian clinics

Doccio doctors consult from accredited practices around the country, not offshore call centres.

AHPRA-registered

Every doctor holds current general registration with the Medical Board of Australia.

Telehealth-trained

Doctors are trained in when online care is appropriate — and when it isn't.

Clinically governed

Consults are audited under our clinical governance framework.

Local knowledge

Referrals go to specialists and services near you.

How we select and credential doctors

Before any doctor treats a Doccio patient, we commit to the following checks. Our clinical team includes general practitioners and other AHPRA-registered medical practitioners.

  • Current, unrestricted AHPRA registration is verified and re-checked on an ongoing basis.
  • Doctors hold current professional indemnity insurance.
  • Doctors have practised medicine in Australia and are familiar with local guidelines and referral pathways.
  • Clinical decisions are subject to ongoing peer review as part of our governance process.

AHPRA-registered doctors

Every consult is with an Australian-registered doctor, accountable to the same standards as your local doctor.

Private and secure

Encrypted consults and records. Certificate checks reveal only what an employer needs to confirm.

Transparent pricing

$19, $29, $59 or $79. You see the price before you start and pay nothing if a doctor can't help.

Online consultations available during service hours

Ready when you are.

Start online in a few minutes. An Australian doctor reviews your request and gets back to you, usually within the hour.

Ask AI about Doccio

Pick a question, then an assistant. Opens an independent AI assistant — answers are not medical advice.