Telehealth doctors in NT

Doccio is an online service with Australian-registered doctors, available to anyone located in the Northern Territory — Darwin, Palmerston, Alice Springs and the regional communities.

Start now $59

Online consultations available during service hours

Areas covered

Darwin
Palmerston
Katherine
Alice Springs
Tennant Creek
Nhulunbuy

Doccio has no clinic address. Our doctors see people wherever they are in the Northern Territory.

Hours and after-hours care in NT

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

The Northern Territory is half an hour behind Sydney for most of the year, and an hour and a half behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 7.30am–5.30pm in Darwin for most of the year, and 6.30am–4.30pm over the summer months.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Northern Territory

What it's like here

The Territory has the smallest population and the longest distances, and a large share of care is delivered by community-controlled and remote services. Telehealth is a supplement to that care for routine, administrative requests — not a replacement for it.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in the Northern Territory that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

NT employers and study providers accept an ordinary medical certificate as evidence for an absence, and every Doccio certificate carries a verification reference an employer can check.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. The NT has Medicare Urgent Care Clinics in Darwin and Alice Springs, alongside community health services, for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in NT

healthdirect — 1800 022 222, 24 hours a day, for free health advice from a registered nurse.

Places we cover in NT

Darwin

Questions, answered

Is Doccio a clinic in Northern Territory?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in the Northern Territory, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Northern Territory?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT). The Northern Territory is half an hour behind Sydney for most of the year, and an hour and a half behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 7.30am–5.30pm in Darwin for most of the year, and 6.30am–4.30pm over the summer months.

How do I get my prescription filled in Northern Territory?

Will my employer in Northern Territory accept the certificate?

NT employers and study providers accept an ordinary medical certificate as evidence for an absence, and every Doccio certificate carries a verification reference an employer can check.