Telehealth doctors in QLD

Doccio is an online service. Our Australian-registered doctors can see anyone located in Queensland, whether that is Brisbane, a regional city or a remote community.

Start now $59

Online consultations available during service hours

Areas covered

Brisbane
the Gold Coast
the Sunshine Coast
Toowoomba and the Darling Downs
Townsville
Cairns and Far North Queensland

Doccio has no clinic address. Our doctors see people wherever they are in Queensland.

Hours and after-hours care in QLD

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Queensland does not observe daylight saving. From early October to early April, Sydney is an hour ahead of Queensland, so our 8am–6pm weekday hours are 7am–5pm where you are.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Queensland

What it's like here

Queensland is the most decentralised mainland state, and a large share of the population lives outside the south-east corner. For people in the regions and on the coast, an online request avoids a long drive for something administrative.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Queensland that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Queensland employers, TAFE Queensland and the state's universities accept an ordinary medical certificate as evidence of an absence. Each Doccio certificate carries a verification reference an employer can check.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. Queensland has satellite hospitals and Medicare Urgent Care Clinics for urgent problems that are not emergencies, alongside your usual practice.

In an emergency, call 000.

Free health advice in QLD

13 HEALTH — 13 43 25 84, 24 hours a day, for free health advice from a registered nurse.

Places we cover in QLD

Questions, answered

Is Doccio a clinic in Queensland?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in Queensland, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Queensland?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT). Queensland does not observe daylight saving. From early October to early April, Sydney is an hour ahead of Queensland, so our 8am–6pm weekday hours are 7am–5pm where you are.