Telehealth doctors in Perth

Doccio is an online service rather than a Perth practice. Our Australian-registered doctors can see anyone located in Western Australia, including everywhere across the Perth metropolitan area.

Start now $59

Online consultations available during service hours

Areas covered

the CBD and inner suburbs
Fremantle
Joondalup and the northern suburbs
Rockingham
Mandurah
the Swan Valley

Doccio has no clinic address. Our doctors see people wherever they are in Western Australia.

Hours and after-hours care in Perth

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Perth is two hours behind Sydney for most of the year, and three hours behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 6am–4pm in Perth for most of the year, and 5am–3pm over the summer months. Requests made later in the Perth afternoon usually fall into after-hours pricing.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Perth

What it's like here

Perth is the most isolated capital in the world and its working patterns reflect that — shift work, fly-in fly-out rosters and long commutes all make a fixed appointment time awkward. The time difference is the thing to plan around here.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Perth that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Perth employers, North and South Metropolitan TAFE and the city's universities accept an ordinary medical certificate as evidence for an absence. Doccio certificates carry a verification reference.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. Perth has urgent care clinics and Medicare Urgent Care Clinics for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in Perth

healthdirect — 1800 022 222, 24 hours a day, for free health advice from a registered nurse.

Questions, answered

Is Doccio a clinic in Perth?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in Western Australia, but there is no Doccio clinic to visit and no local phone line.

What are your hours in Perth?

Our service hours are 8am–6pm Mon–Fri (AEST/AEDT). Perth is two hours behind Sydney for most of the year, and three hours behind during eastern daylight saving. Our 8am–6pm Sydney weekday hours are 6am–4pm in Perth for most of the year, and 5am–3pm over the summer months. Requests made later in the Perth afternoon usually fall into after-hours pricing.

How do I get my prescription filled in Perth?

Will my employer in Perth accept the certificate?

Perth employers, North and South Metropolitan TAFE and the city's universities accept an ordinary medical certificate as evidence for an absence. Doccio certificates carry a verification reference.