Telehealth doctors in Melbourne

Doccio is an online service rather than a Melbourne practice. Our Australian-registered doctors can see anyone located in Victoria, including everywhere across Greater Melbourne.

Start now $59

Online consultations available during service hours

Areas covered

the CBD and inner north
the inner south and bayside
the eastern suburbs
the western suburbs
the northern growth corridor
the Mornington Peninsula

Doccio has no clinic address. Our doctors see people wherever they are in Victoria.

Hours and after-hours care in Melbourne

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Melbourne keeps the same clock as Sydney, so those hours are your local hours all year.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Melbourne

What it's like here

Melbourne's growth corridors in the north and west have some of the tightest general practice capacity in the country, while the inner suburbs are better served but increasingly private-billing. Online requests suit the things that do not need an examination.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in Melbourne that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Melbourne employers, and the universities across the city, accept an ordinary medical certificate as evidence for an absence or a special consideration request. Doccio certificates carry a verification reference.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. Melbourne has Priority Primary Care Centres and Medicare Urgent Care Clinics for urgent problems that are not emergencies, most of which take walk-ins.

In an emergency, call 000.

Free health advice in Melbourne

NURSE-ON-CALL — 1300 60 60 24, 24 hours a day, for free health advice from a registered nurse.

Questions, answered

Is Doccio a clinic in Melbourne?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in Victoria, but there is no Doccio clinic to visit and no local phone line.