Telehealth doctors in Wollongong

Doccio is an online service rather than a Wollongong practice. Our Australian-registered doctors can see anyone located in New South Wales, including Wollongong, the northern Illawarra and the Shoalhaven.

Start now $59

Online consultations available during service hours

Areas covered

Wollongong CBD
the northern suburbs
Shellharbour
Kiama
Dapto
the Shoalhaven

Doccio has no clinic address. Our doctors see people wherever they are in New South Wales.

Hours and after-hours care in Wollongong

Doctor care is available 8am–6pm Mon–Fri (AEST/AEDT) at the standard rate. Outside that window the same consultation is handled at the after-hours rate, and requests are still reviewed by an Australian-registered doctor.

Wollongong keeps the same clock as Sydney, so those hours are your local hours all year.

Business hours 8am–6pm Mon–Fri

Services available here

Using Doccio in Wollongong

What it's like here

Wollongong combines a large student population with industrial shift work and a long commuter corridor to Sydney, so a lot of people are looking for care outside standard clinic hours.

Prescriptions and pharmacies

Prescriptions are issued as electronic prescriptions. You receive a link by SMS and show it at any pharmacy in the Illawarra that dispenses electronic prescriptions, which is now the great majority of them. Nothing needs to be posted, and you can use the same link at a different pharmacy if the first one cannot fill it.

Certificates and employers

Illawarra employers, the University of Wollongong and TAFE NSW accept an ordinary medical certificate as evidence for an absence or a special consideration request, and every Doccio certificate carries a verification reference.

What it costs

Prices are the same everywhere in Australia. There is no membership and no subscription.

$191-day medical certificateA single day off work, study or caring duties.

$292-day certificate or repeat prescriptionTwo consecutive days off, or a repeat of a stable, existing medication.

$59Doctor careA standard GP consultation, during business hours.

$79Doctor care, after hoursThe same doctor care outside 8am–6pm Mon–Fri.

Business hours 8am–6pm Mon–FriFull pricing, no surprises

When to be seen in person instead

Telehealth is not the right choice for everything. If you need to be examined, have severe or rapidly worsening symptoms, or are worried about someone's safety, get care in person. The Illawarra has urgent care services and Medicare Urgent Care Clinic access for urgent problems that are not emergencies.

In an emergency, call 000.

Free health advice in Wollongong

healthdirect — 1800 022 222, 24 hours a day, for free health advice from a registered nurse.

Questions, answered

Is Doccio a clinic in Wollongong?

No. Doccio is an online service. Our doctors are registered in Australia and can see anyone located in New South Wales, but there is no Doccio clinic to visit and no local phone line.